Identifying business requirements on an on-going basis and implementing solutions
Making IT as enabler for the business and providing competitive edge
Monitors security compliance in accordance with IT policies and procedures.
Infrastructure management Make sure all IT Services are 24x7 operational, ensuring data center equipment’s are functional.
Servers, storage, backup, Network devices are up and running all-time
Regular data backup for all critical business data
IP telephonies are functional all time.
License Compliance Audit and Identify software licensing gaps and work towards license compliance.
Standardizing IT hardware and operating platform.
IT Procurement Dealing with vendors / suppliers / Contractors for hardware / software procurement, ISPs, AMCs and Contracts
Administering and managing network resources.
Installation of Servers, PCs, laptops, printers and other networking devices.
Administering and managing of DNS, DHCP and FTP Servers in the office network infrastructure with Windows 2012 & 2016 servers.
Administering knowledge on firewall system.
Administering and managing Avaya PABX System, Contact Centre Applications and IP Phones
Providing online and onsite support for business users
Managing new store opening
Managing internet lines, leased lines and telephone lines with ISP
Micros and Embed administration and functional support
Managing and support Micros 3700 POS application
Managing and support FMC application
Support the IT wing to resolve the Software, hardware / Communication problems and defects.
Acquire a deep understanding of all supported products and interfacing networking equipment.
firewall, router, windows 2016, cloud concepts, MPLS, IP technology and Micros 3700 POS System Others
Rendering expertise in network infrastructure & TCP / IP, network documentation, architecture diagram formulation