Order Taker
Marriott International, Inc & Ritz Carlton HotelCompany L.L.C.
Qatar,Doha,Doha
منذ 20 ساعات
source : drjobs.ae
  • Take room service orders over thephone.
  • Answer questions on menu selections,and check with kitchen staff.
  • Answer guestquestions or concerns regarding the origin, vintage, and style ofvarious wines.
  • Place and log call back forroom service order. Notify guests and management of delays inservice delivery.
  • Communicate additional mealrequirements, allergies, dietary needs, and special requests to thekitchen.
  • Maintain cleanliness of work areasthroughout the day. Record transaction in MICROS system at time oforder.
  • Complete all closing reports, includingMICROS reports. Process all payment methods.
  • Follow all company and safety and security policies andprocedures; report accidents, injuries, and unsafe work conditionsto manager;
  • and complete safety training andcertifications.

  • Ensure uniform and personalappearance are clean and professional, maintain confidentiality ofproprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to companystandards, anticipate and address guests' service needs,assist individuals with disabilities, and thank guests with genuineappreciation.
  • Speak with others using clear and professionallanguage, and answer telephones using appropriateetiquette.

  • Develop and maintain positiveworking relationships with others, and support team to reach commongoals.
  • Ensure adherence to qualityexpectations and standards. Stand, sit, or walk for an extendedperiod of time.
  • Move, lift, carry, push, pull,and place objects weighing less than or equal to 10 pounds withoutassistance.
  • Perform other reasonable jobduties as requested by Supervisors.
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