Liaising with customers (Marine Brokers, Vessel Owners and other stakeholders in the Marine and non-marine Industries).
Establish and manage relationships with Charterers for all operational activities and identify further and / or new opportunities to develop the business further.
Strategically identify and cater to the shipping requirements by ensure optimal utilization of the Marine Master fleet portfolio within the marine segment.
Identify / establish long term objectives and strategically manage,
Complete / fill tenders, Charter party agreements, review & negotiate new contracts Prepare, Submit.
Follow up offers Ensure Vessel Utilization Ensure difficult post fixture issues
Cases of claims / dispute with Owners or third parties are efficiently.
Fairly dealt with Continually seek to improve work processes
Best practices to provide better service level to customers
To work closely with the Operation and technical manager to ensure operation effectiveness and efficiencies maximizing Fleet utilization.
Responsible for the marketing of our tonnage to designated customers in conjunction with, or as, the coordinator.
Negotiate spot fixtures / time charter to achieve optimal returns for principals
Monitor market trends and assess viability of possible business opportunities and provide recommendations to management for further course of action
Identify customer needs and expectations through relationship management
Liaise with Technical, Fleet & Operations teams to address related issues arising in the pre / post fixing process
Responsible for reporting and updating customer chartering activities, personnel and fleet changes and maintaining updated customer information files for assigned customers
Joint responsibility in reporting and maintaining databases and records
Manage and supervise all bunker procurement and review reports issued to senior management on a quarterly basis.
Responsible for monitoring the Bunker / clean market chartering developments (as required).
Actively participate in the development of the quality management system and engage in the process for the continuous improvement of departmental procedures
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