Maintaining a positive, empathetic and professionalattitude toward customers at all times.Responding promptly tocustomer inquiries.
Communicating with customers through variouschannels.Acknowledging and resolving customer complaints.Knowingour products inside and out so that you can answerquestions.
Processing orders, forms, applications, andrequests.Keeping records of customer interactions, transactions,comments and complaints.
Communicating and coordinating withcolleagues as necessary.Providing feedback on the efficiency of thecustomer service process.
Managing a team of junior customer servicerepresentatives.Ensure customer satisfaction and provideprofessional customer support.
Job Details Posted Date : 2019-10-23Job Location : Doha, Qatar Job Role : Customer Service and CallCenter Company Industry : Employment Placement Agencies / RecruitingMonthly Salary : US $500 Preferred Candidate Career Level : EntryLevel Degree : High school or equivalent