What You'll Do
Supports General Manager to achieve business objectives.
Ensures excellent kitchen operations thru quality, speed and accuracy, to meet and exceed customer expectations.
Is responsible for brands’ satisfaction and adhering to the recipes and standards.
Oversees inventory, availability, FCR and other food related KPIs.
Ensures that all sanitation, safety and security policies and procedures are observed and enforced.
Trains and monitors the culinary competency of team members; supports their growth and career development.
Partners with Customer Success team to urgently address all occurring problems and supports the implementation of new initiatives;
is involved in on-boarding of new brands.
Partner with Brand Champions in ensuring that standards are fully executed; facilitates the on-boarding of new brands;
collects and shares feedback with the Culinary and Growth team to support success of the brands.
Collects and share feedback with the culinary and customer success team to support success of brands.
Works with facilities team to ensure proper performance and maintenance of kitchen equipment.
Supported by Unit Manager, is responsible for inventory management, ordering, product availability, waste control and FCR.
What We Look For
5+ years of experience in kitchen operations management within food & beverage, hospitality, or catering.
Bachelors in culinary arts or hospitality management.
Culinary expert who takes responsibility for quality of end products and constantly works towards optimization of your kitchen.
Strong people management skills and experience leading large teams while coaching and monitoring the culinary competency of team members.
Strong interpersonal skills ability to build and manage strong relationships with their team, cross-functional colleagues, and external partners.
Exceptional communication and organizational skills able to speak and listen effectively; great written, verbal, and presentation skills.
So, what does it really mean to work at Kitopi? We are constantly striving to make Kitopi the best place to work, in the world.
We want to empower you to be the best version of yourself every single day - we wouldn’t have it any other way. Our Kitopi values act as our guiding principles to help ensure that everyone feels safe, included, and that they belong.
While we currently operate in 4 countries, we are over 75 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy against racism, bigotry, and hate.
Along with offices in all the markets we operate in, we also believe in a work from anywhere policy - you get to choose the environment you operate in because we believe that will help you deliver work you’re proud of.
Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.