Toprovide support on all Airfreight operational duties throughgeneration of invoices, data entry, supporting of orders from bothlocal and overseas suppliers, and tending to customerinquiries.
Contact and cooperate with customer in order to prepare allrelated document for import & export shipment
Contact and cooperate with overseas agent for shipmentarrangement.
Financial billing process,issue invoice, credit note, cost control.
Monitoring shipment, milestone status and KPI compliance.
Complete job file to generate financial resultof the shipment in time line.
Keep goodcustomer relationship and provide the best service to meet customerrequirement.
To handle all complaintsefficiently and satisfactorily with clear and concisecommunication.
Provide additional servicesabove and beyond the call of duties
To beable to deal with overseas offices with clear communication.
To be proactive in resolving issues and problemsbefore they occur.
RequirementsBachelor's degree in Business Administration,Logistics or related field.
Minimum 3years' experience in Airfreight forwarding and Air Freightplanning with Logistics field preferred.
Self-motivated, creative, energetic and hard-working
Good analytical, interpersonal & communicationskills