In this position, theresponsibilities include, but not limited to, thefollowing :
Communicate shop sales targets to salesassistant and supervisors effectively ensuring all staffs are fullyaware of the sales target and motivated to drive salesresults.
Achieve shop sales targets ondaily basis by the effective deployment of staffs and management ofstock.
Implement company policies tomeets performance levels as required for smooth operation ofbusiness.
Coordinate with merchandisingteam ensuring necessary stock and consumable is ordered from storesand / or bonded warehouse for operational efficiencies and to meetsales targets.
Identify current and future customer requirements byestablishing rapport with potential and actual customers and otherpersons in a position to understand service requirements.
Managing the team service delivery, ensureexcellent customer service are delivered to all guest in HIA,reinforce GUEST model with in the shop.