Guest Relations
Marriott International Inc and Ritz Carlton Hotel Company L L C
Doha Qatar
منذ 12 ساعات
source : HireeJobsGulf

Posting Date May 28 2022 Job Number 22088615 Job Category Rooms Guest Services Operations Location The RitzCarlton Sharq Village Doha Ras Abu Abboud Street Doha Qatar Qatar VIEW ON MAP Brand The RitzCarlton Schedule FullTime Relocation N Position Type NonManagement Located Remotely N At more than 100 awardwinning properties worldwide The RitzCarlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us the experience stays with them As the premier worldwide provider of luxury experiences we set the standard for rare and special luxury service the world over We invite you to explore The RitzCarlton POSITION SUMMARY Supply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities Contact appropriate individual or department e g Bellperson Front Desk Housekeeping Engineering Security Loss Prevention as necessary to resolve guest call request or problem Follow up with guests to ensure their requests or problems have been met to their satisfaction Receive record and relay messages accurately completely and legibly Respond to special requests from guests with unique needs Communicate VIP arrivals to designated personnel for escort and delivery of amenities Follow all company policies and procedures report accidents injuries and unsafe work conditions to manager ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs thank guests with genuine appreciation Speak with others using clear and professional language answer telephones using appropriate etiquette Develop and maintain positive working relationships with others support team to reach common goals Comply with quality assurance expectations and standards Identify and recommend new ideas technologies or processes to increase organizational efficiency productivity quality safety and or costsavings Stand sit or walk for an extended period of time or for an entire work shift Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law

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