SOC Operator
MEEZA
Doha, Qatar
منذ 4 يوم
source : drjobs.ae
  • Coordinate with security andexternal partners during emergencies and routine events includingfire alarms, door alarms and lost or missing items.
  • Dispatch security officers, fire patrol officers, and EMSpersonnel as required.
  • Provide exceptionalcustomer service while supporting external partners with requestsvia email and / or phone.
  • Able to think outsidethe box and solve problems with resources at hand.
  • Assist in conducting investigations and able to updaterequestors in a timely manner.
  • Monitor firealarm systems, investigate and document as they come in to theinternal fire team.
  • Maintain and accuratelylog all equipment and keys signed out and returned bysecurity.
  • Properly document every incidentthat comes into the SOC and escalate to management asneeded.
  • Assist during afterhours with routinebadging requests.
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