Provide clerical support to thetechnical department.
Handle and resolvecustomer’s complex technical problems.
Schedule and organize technical meetings with customersto resolve technical issues.
Perform tests onequipment, electronic items and machinery.
Resolve and repair technical problems in equipment,electronic items and machinery.
Ensure totalcustomer satisfaction through technical services.
Implement safety standards in handling customer productsand items.
Charge and collect payments fromcustomers for technical services rendered.
Keep up to date with the advance technical knowledge toserve customers even better.
Adhere toestablished technical service standards and procedures.
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