Process all guestcheck-ins by confirming reservations, assigning room, and issuingand activating room key. Process all payment types such as roomcharges, cash, checks, debit, or credit.
Process all check-outsincluding resolving any late and disputed charges. Answer, record,and process all guest calls, messages, requests, questions, orconcerns.
Coordinate with Housekeeping to track readiness of roomsfor check-in. Communicate parking procedures to guests / visitors anddispatch bell staff or valet staff as needed.
Supply guests withdirections and information regarding property and local areas ofinterest. Run daily reports (number of arrivals, departures),identify any special requests, and check reports for accuracy.
schecks. Count bank at the beginning and end of shift. Balance anddrop receipts according to Accountingspecifications.