Senior Manager Operations Compliance and Performance Reporting
Qatar Airways
Doha, Qatar
منذ 5 يوم

Qatar Airways

Welcome to a world where ambitions fly high.

From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages.

About Your Job : :

As a Senior Manager Operations Compliance and Performance Reporting, you will assist the Vice President Operations in planning and developing infrastructures that enable delivery of enhanced level of cargo handling operations in line with tonnage and station growth.

You will manage all aspects of the cargo operations compliance strategy including policy & procedure management, compliance oversight, and compliance facilitation throughout the network.

Review all level of SLA management both internally and externally and reports on performance and consistency, highlighting trends of concern or below acceptance performance.

You will provide accessible, regular reporting to ensure the operation can quickly identify any negative trends and provide analysis and reports to senior management.

  • You will also be responsible to ensure that employees at all levels understand work health, safety, and security requirements and expectations through provision of relevant QR Group induction, information, instruction, training and oversight.
  • Develop strategy and implementation programs for proactive network compliance.
  • Ensure safety and security risk management is actively applied throughout the network at all stages of the operation from planning to execution.
  • Ensure consistent and transparency of reporting on all safety performance indicators in the prescribed time frames. You will implement, develop and manage real time reporting and ratio management systems on hub and network performance.
  • You will be responsible to standardize the reporting of these items across all stations and regions.

  • You will support regional handling managers by maintaining audit schedule, follow up, compliance etc., Trend analysis (red flag station profiling for safety and security focus), Manage stations by network related communication, contract review.
  • Ensure compliance with all safety and security incidents / findings / reports and report performance and findings across the network on a regular basis.
  • Leverage technology to facilitate compliance to policies and procedures in cooperation with network and headquarters stakeholders.
  • About You : :

    The ideal candidate will have a background in air cargo operations and compliance however, candidates from outside the air cargo industry with a strong compliance background will also be considered.

    The successful candidate will be one who not only identifies hazards and non-compliance's, but one who is a partner to the station, region, or department in developing a solution with the best outcome for all parties and the customer.

    You must be comfortable challenging leaders at all levels, but must do so respectfully. The candidate must be able to adjust quickly to evolving priorities.

    The person must be able to identify and engage stakeholders, facilitate solutions, and lead his / her team of 6 direct reports to do the same.

    The successful candidate should least have a Bachelor's Degree with strong facilitative compliance background and minimum of 10 years of job-related experience, with at least 5 years spent in a Senior Management role, managing the Safety and Compliance Management function.

    Experience in Project management, 6 sigma, continuous improvement are great to have.

    You should have proven experience in designing Safety and / or security policy and practice, and / or compliance reporting strategy and implementing the strategy across a large network of stations / regions (Americas, APAC, Europe, and MENA).

    You will also need to have change management expertise and proven performance improvement and cost management capability.

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