DohaWork Locations : Hilton DohaDiplomatic District Street West Bay Area P O Box 40414 Doha 0As an Accommodation Supervisor, you will support the Human Resources Department by f acilitating the administrative & to ensure high standards of cleanliness, maintenance and comfort in team member’s accommodation.
What will I be doing?Maintain the cleanliness of the public areas, hallways, Corridors and other areas concern in team accommodation at all times.
Check daily maintenance logbook and follow up with the Engineering team and make sure the team members are satisfied with it.
Make sure all the facilities are operational and contact the suppliers for any repairing or replacement needed.Ensure that all aspects of the accommodation meet hygiene and health and safety regulations.
Coordinate with the contracting company concerning all maintenance issues. Ensure that accommodation is clean, well maintained and attractively presented.
Coordinate with outsourced cleaning company to maintain the hygiene standards in order to provide our team members a healthy environment.
Report incidents in the accommodation and inform the Director of Human Resources.Arrangement of the accommodation for new team member’s arrivals room cleanliness, all items in place etc.
with welcome pack items, welcome letter and check in formalities.Ensures all comments related to TM’s accommodation are responded to / acted on within established time frames.
waste management; supervise the work of cleaning staff and ensure that standards are maintained at a superior level on a daily basis.
Maintain a safe environment, keep the peace, and act on any actual or potential violations of policies or law. Provide feedback to Director of Human Resources on accommodation incidents.
Airport Pick up and drop off for the new arrivals and leavers.Handle and control the team member’s movements and shifting inside the accommodation.
Handle the TM’s transportation with the suppliers according to the daily scheduleFollow up with the purchasing on pending items related to the TM’s accommodation.
Initiate all the purchasing request for all shortage of the consumable items / maintenance items or any items need replacement.
Update all stores in the accommodation and ensure no shortage of needed items.Prepare and maintain up to date inventory lists for all the store items in the accommodation.
Control the Security Guards and make sure that they are following the rules and regulations and make sure that the safety of the team member’s member is ensured.
Accommodation Inspection / Spot Checks as per the decided schedule for all the team members rooms to ensure the safety and hygienic and all the rules and regulations in the rooms are followed.
Organize & coordinate Team member’s engagement activities in the accommodation.Initiate efficient roster for the Accommodation attendants and contract workers and review it as per the TM’s Accommodation needs.
Perform all the jobs are assigned by the Director of Human Resources in regards to the Team Members Accommodation.Perform all duties and responsibilities in allotted period of time.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITYThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable adjustments.
Excellent written and verbal communication skills.Ability to effectively deal with a variety of audiences, some of whom will require high levels of patience,tact and diplomacy.
managing various projects and demands on a concurrent basis.Ability to work independently.Ability to work quickly and under pressure to meet deadlines.
Strong organizational skills.Knowledge of effective reporting and tracking systems for project planning and execution.Good problem solving and research skills.
QUALIFICATION STANDARDSEDUCATIONUniversity graduate or equivalentEXPERIENCEMinimum two years of experience in a same role in a hotel / resort, preferably in a luxury or ultra-
luxury environment. Good knowledge of engineering, housekeeping and other areas relevant to the role, such as health and safety, cleanliness practices, waste management, etc.
LICENSES OR CERTIFICATESLocal valid Driving licenses required.GROOMINGAll Team Members must maintain a neat, clean and well groomed appearance.
Specific uniform guidelines and / or required articles of clothing will be explained to you as a part of the orientation process.
OTHERAbility to be sensitive to team members needs.EOE / AA / Disabled / VeteransSchedule : Full-timeBrand : Hilton Hotels & ResortsShift : Full AvailabilityJob Level : Supervisor / Team LeaderPotential Benefits : Housing, Transport, Additional benefits as per company policyJob : Human Resources