DohaAbout Your JobThe Boutique Manager is responsible for the efficient running of the boutique both front and back of house.
Boutique Manager will lead the store team to achieve Qatar Duty Free objectives of maximising sales, exceptional visual merchandising, driving customer experience & maintaining cost controls.
Some Key Accountabilities : Sales & RevenuePrepare weekly / monthly sales forecasting and monitor inventory levels, aiming to achieve shop sales targets on daily basis by the effective deployment of staffs and management of stock.
Coordinate with the merchandising / visual merchandising team on space / stock management of the shop, ensure the maximum usage of resources available to maximising sales.
Inspect that the merchandise is displayed effectively using promotional material to reflect current demand.Coordinate with marketing coordinator for execution of any marketing, cross selling and media planning activities to promote and attract more travellers to the shop and boost sales.
Coach Sales associates to achieve desired Key Performance indicators (KPI) set by the brand and QDFC.Participate in setting sales targets per associate, communicate shop sales targets to sales assistant and supervisors effectively ensuring all staffs are fully aware of the sales target and motivated to drive sales results Merchandising, Display and Stock ControlRegularly check the pricing, layout, display and housekeeping standard of the shop, ensuring that a high standard are maintained by all members of the staff.
Lead the team to maintain the correct basic stock levels within the Boutique to ensure stock control and accuracy.Co-ordinate to ensure proper allocation of merchandise based on sales trends and demand.
Manage stock replenishment, product launches & promotions within the brand.Implement store layout, visual merchandising, stock & fixture positioning according to brand guidelines.
Identify dated stocks or short stocks well in advance so as to take steps to avoid lost sales.Inspect all Bar codes, PLU numbers and pricing to ensure accuracy.
Maintain the highest level of Inventory controls (especially high value items) on a daily basis.Report any problem related to stock loss or damage to the Assistant Retail Manager / Retail Manager immediately.
Monitor the tolerance for stock shrinkage to ensure it does not exceed the budgeted target.CashMonitor all cash handling operations to ensure compliance, as outlined in the Cash Handling Procedures Manual.
Report any register problems and ensure correct administration of returns & staff discounts.Inspect that the rates of exchange applied in POS machines tally with the rates provided by the finance team / Cash Office.
About YouWe are looking for candidates who are passionate, confident, self-motivated and results-oriented.It is essential to have the following : Bachelor’s Degree or equivalentFinancial knowledge of cash handling, banking and working with budgetsProficient in Microsoft office especially Word / ExcelWorking knowledge of other retail IT systems is mustMinimum 4 years of job-related experience required with luxury brands with minimum 2 years’ experience in a supervisory roleAbility to delegate work, set clear direction and manage workflow.
Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team membersStrategic thinking skillsAnalytical and problem solving skillsCommunication skills (written and oral)CreativityResults orientationMultifunctional skill base (financial, operations as well as marketing)Persuasiveness and tenacity to sell ideasHigh level of initiative and assertivenessCustomer focus, Tracking budget Expenses, Pricing, market knowledge, staffing, results driven