Management and administration ofthe customers’ warehouse operational process includingliaising with customers to ensure all queries are dealt withprofessionally and within service level agreement.
Daily control of Inventory team, Goods In / Out& Systems departments to ensure stock integrity is kept atall time.
Ensure service standardsfor Goods In and order despatch are maintained and all processesfollowed by staff.
Deputise for thewarehouse and distribution department Head in their absence,including managing staff and handling all queries.
Maintain and monitor stock and assist in theimplementation of new Warehouse Management System.
Build, sustain, and develop good workingrelationships; guide and inspire employees, maximizing employeepotential and fostering high standards in accordance withcompany'
s values, principles, and goals.
Establish work schedules, assign jobs, trainstaff; coach, counsel, and create a culture that supports highemployee morale.
Lead a team ofinventory or warehouse workers to receive and record new stock asit comes in, and move stock onto trucks or store shelves as needed.
create schedules, monitor stock levels at the warehouse and knowwhen to replenish stock.
Motivate andmonitor staff performance, ensuring peak staff for the peakperiod(s) are effectively trained and directed on a dailybasis.
Maintain a high standard ofhousekeeping and organisation throughout the warehouse(s) units,with a strong emphasis on Health and Safety.
Focused on time, making sure every item ofstock gets to its destination on time, and that there are noshortages on shelves.
Use WMS to monitor demand and documentcharacteristics of inventory, report to upper management on stocklevels, issues.
Hands-on and"can do" approach to all tasks within thewarehouse and where the warehouse operation interfaces with otherfunctions.
Provide safe and secure work environment throughemployee training and safety inspections.
Understand, implement, and monitor all Companypolicies, procedures, and standards. Ensure maintaincomplying withinternal and external audit and control standards as per Milaha andcustomers requirements.
Establish andmaintain excellent relationships with onsite customers and otherkey stakeholders
Assist withevaluating performance of employees, providing feedback verballyand in writing.
Support activitiesrelated to the handling, maintenance and distribution of materialsstored in cold storage (chiller +1 to +7 and frozen -22 to -28) andother facilities within the cold chain.
Collaborate with customers, vendors, internalbusiness partners and other stakeholders to identify customerrequirements, assess impact / scope, compare costs and benefits,recommend solutions to managers and manage tasks throughcompletion.