In this role, you will be responsible for Qatar Airways’ media channels, exclusively for providing an effective and efficient Social Media customer service aligned with QR strategic goals.
You will implement QR social media strategy, create competitor analysis and monitor all conversations on digital and social media platforms.
You will also be responsible for handling QR reputation management on social media platforms.
Specific accountabilities include :
lapse videos and Instagram stories
To be effective in this role, you will need a Bachelors degree preferably in a relevant field such as marketing or communications, combined with at least five years of experience in a similar social media focused position.
You should have exceptional written English communication skills with the ability to develop creative and engaging content.
You should also be flexible to respond to crisis situations both during and outside of work hours and be willing to handle high-
stress situations which involve managing multiple activities, prioritising customer needs and responding effectively to crisis scenarios.
Arabic writing skills would be advantageous though not essential.
MarketingArt / CreativePublic Relations
Public Relations and CommunicationsAirlines / AviationInternet