Phone Account Manager
Talabat
Doha
منذ 6 يوم
source : ExploreJobs

DohaWhat's On Your Plate?Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.

Maintain continuous business relationships with clients / restaurants via regular phone calls and emails.Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients / restaurant and company.

Make sure that the menus of the clients are up to date at all times.Optimize the restaurant content (MOA, delivery time).

Commission rate renegotiation : Building new commercial relationships by renewing the existing contacts by renegotiating the offer.

Advertisement sales : Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners, and newsletter.

Generate food coupons, promotions, and vouchers from existing restaurants.Convince clients / restaurants for brand promotion of Talabat pictures.

Transmission method optimization : Convincing client / restaurant to implement track order feature and changing the transmission method to WLA.

Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).Encourage restaurants to subscribe to the online payment gateway.

Coordinate with the restaurant, if the restaurant is live or active on the Talabat website, checking and resolve the reason, such as shutdown or stopped delivery.

Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports, 30 days plan, and attending / contributing to Sales and Marketing team conference calls and updates.

Maintain accurate records of all sales and prospecting activities including : Closed salesFollow-up activitiesSales expense reportIncreased sales report after placing promotion, voucher and couponsRestaurant analysis sheetAccount management reportYour Skills : Presentation SkillsInterpersonal SkillsCommunication Skills (Written and Verbal)Quantitative SkillsCustomer Service SkillsNegotiation SkillsProblem Solving SkillsMarket Research SkillsPlanning and Organizing SkillsIn-depth knowledge of the food industryKnowledge of professional proposal, pricing modelKnowledge of CRMAbility to deliver targetsAbility to meet deadlines and be flexible in workingAbility to ask probing questions that uncover customer needsAbility to build a good relationship with clients

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