Operations Compliance Manager
Qatar Duty Free
Doha, Qatar
منذ 2 يوم

About the role

You will responsible for providing an innovative, effective and efficient Operational Compliance Program including HS&E and data protection.

At all times carrying out the duties and responsibilities in line with the Qatar Airways Policies and external regulatory requirements as they pertain to operations.

It will be necessary to work with Corporate Services operational teams (residential, commercial, projects and transportation) CS information technology, contractors, and corporate management.


  • Design, develop and implement an innovative tracking system to audit and monitor areas of compliance and non-compliance.
  • Responsible for implementing QR operation compliance education, training, and publicity and promotion of the Compliance Program
  • Conduct third party supplier and contractor inspections to ensure adherence to contract T&C’s, regulatory requirements, and HS&E best practice.
  • Conduct corporate user group’s inspections reporting all findings with follow-up steps required, and to advice on all aspects of safe execution of operations.
  • Investigate accidents / incidents (not limited to vehicles) with recommendations to limit reoccurrences and enhance SOP’s to prevent future occurrences.
  • Create, implement and maintain a comprehensive incident, including non-compliance, management system with real time updates and regular reporting to Senior Management
  • Responsible for drafting and maintaining road, safety and environmental compliance manuals and policies
  • Work with Manager Standards and Risk to ensure that all divisional policies and SOP’s are maintained and kept up to date.
  • You will possess :

  • Minimum 7 years of job-related experience required
  • Experience and qualifications in HS&E compliance
  • Have experience in transportation incident investigations and reporting.
  • Experience working in a multicultural and international environment
  • Driving experience, which includes customer processing, route delivery procedures, along with security and operational procedures.
  • Experience working in an operational compliance role
  • Be part of an extraordinary story

    Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.

    You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.

    You have the chance to be a part of our future, and build the life you want while being part of an international community.

    Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

    Together, everything is possible

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