Head of IT - Platform Engineering
Qatar Duty Free
Location Doha, Qatar
منذ 6 يوم

We have embarked on a major digital transformation and we are looking for tech professionals like you, who are keen to use modern technologies to change how millions of users connect, explore, and transact on our digital channels.

We want you to bring fresh ideas from all domains, including data engineering, large-scale system design, UI development, mobile applications and so on.

You should be talented, versatile, enthusiastic and display leadership qualities.Let’s talk about our vision to you. Qatar Airways is a global leader with innovative products that are recognized by the industry.

Digital and analytics is a key part of enabling our bright future. We embarked on a journey to re-engineer how we deliver digital products and make technology a core business differentiating capability and we need you to carry out this vision.

Hence, if you are looking for a fast pace work environment where you can gain a once in a lifetime transformation experience, and have the opportunity to make multi-billion dollar impact then reach out to us and tell us how you can be a leader in our team.

Hence, if you are looking for a fast pace work environment where you can gain a once in a lifetime transformation experience, and have the opportunity to make multi-billion dollar impact then reach out to us and tell us how you can be a leader in our team.


  • To establish, deliver, and refine a platform engineering roadmap to ensure that all platforms and products remain current, deliver value to product engineering teams, and supports the needs of internal stakeholders in terms of scalability, resilience, security, capacity, and operational maintenance.
  • Define a technology roadmap that includes deliverables focused on the continued improvement of the supported solutions, and empowering a DevOps culture through the use of automated platform capabilities underpinning customer-focused product engineering and development.
  • Anticipate product features by tracking dependent product strategies and roadmaps, eliciting stakeholder input, monitoring industry advancements, and collecting business needs.
  • Inform the development of the overall solutions architecture for Qatar Airways, ensuring that our underlying platforms are designed and engineered to facilitate and empower innovative product development and promoting automation, reuse, and consistency across the technology estate.
  • Develop and build a well-documented and centralised API estate, promoting reuse, and supporting API versioning and end-to-end lifecycle management.
  • Oversee the design and build of platform services with appropriate levels of security, ensuring that they are secure by design.
  • Respond swiftly to new and emerging security threats and vulnerabilities.

  • Define and implement policies to manage the platforms securely, including identity and access management, patching, and disaster recovery.
  • Create tools and automated workflow capabilities to enable our software engineers to test and promote code across the different environments and into production with maximum velocity.
  • In collaboration with Product Engineering, and colleagues in Service Management and Operations, work to reduce or eliminate manual or repetitive tasks, improving the end-to-end health and performance of the underlying platforms.
  • To ensure that the infrastructure is developed in a manner that supports delivery of services to multiple platforms with appropriate levels of resilience and performance.
  • To ensure that Qatar Airways has a common, consistent, and flexible platform that continuously delivers the tools, interfaces, and components that drive our products and services.
  • Qualifications

    Requirements / Skill Set

  • Relevantcollege or University qualification to minimum Bachelor’s level
  • Minimum10 years relevant experience
  • Expertin cloud computing platforms (Microsoft Azure highly preferred).
  • Broadexperience in building CI / CD pipelines through the use of common stack(Jenkins, etc).
  • Experiencewith managing and configuring logging and monitoring systems.
  • Experiencewith container run times such as Kubernetes highly desirable.
  • Experiencewith board cloud, monitoring, infra as code tech desirable.
  • Cloudarchitecture.
  • Infrastructureas code style provisioning.
  • Buildof CI / CD pipelines for service based architectures.
  • Verygood command of English.
  • Demonstrated success in building an environment which fostersand rewards collaboration, accountability, and trust.
  • Excellent communication and relationship building skills acrossevery level of the organization,
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