Senior Quality Assurance Agent Retail Recovery
ManpowerGroup Middle East
Doha Qatar
5d ago
source : HireeJobsGulf

Our client is looking for a Senior Quality Assurance Agent in retail Recovery to be responsible for managing the total MI requirements for Retail Collections Recoveries highlight adverse trends on portfolio manage any Adhoc requests from Senior Management In order to be successful in this role you will need to have a background in banking and Credit and Collection related experience Quality Assurance Agent Responsibilities Preparation of monthly provsion write offf and reversal pack Ensure that the retail enterprise provisons are up to date Coordination with QCB Unit and operations Unit for provision matters Verifying agency invoices and preparing vouchers for Management approval Preparing debit tickets for Credit Card post verification Managing Account hold activities Verifying the balance of suspenses account and preparing the detailed report for finance Maintaning the MIS reports relevant files Preparation of perfomance pack on monthly basis Allocation of accounts on monthly basis for collections Providing company performance on Companies as and when required Assisting in the Provision Automation project Assist in making the QCB Exclusion data and making the notice for customers Quality Assurance Agent Requirements Flexiblility in terms of back up for the team Teamwork and coordination English language Analytical skills Required Skills Computer literacy with above average MS Excel skills a must Numeric skills Retail Product knowledge will be an advantage Critical thinking Education University degree Training certificate in related field Master degree 12 year diploma in required field Both banking experience and Credit and Collection related experience are a must Salary 4500 QAR Accomodation allowance Transport allowance

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