Retail Advisor
Vodafone Qatar
منذ 3 يوم
source :

Do you want to be part of a community not a company nurture a career not a job and support Qatar with its 2030 vision Are you a Qatari with the desire of delivering a first class customer service Then you ve come to the right place Vodafone s retail team is looking for passionate Retail Advisors who help us continue driving growth and excellence across Vodafone Our customers see their mobile communication as a lifeline and as a Retail Advisor you will give every customer a top class experience by meeting their individual needs in order to grow customer loyalty Within Vodafone the Retail Advisor role is an exciting role working as the public face of Vodafone in our Retail stores This role will give you a real opportunity to influence the customer experience by meeting their individual needs which in turn will grow customer loyalty and help shape the future of Vodafone Your success in this role could lead to other equally exciting roles within Vodafone Grab the opportunity to learn and grow while working with experienced professionals from around the world You will be guided by the Vodafone values which are Speed Simplicity Trust Customer Obsessed and Ambitious Competitive We need you to embrace these from the start As a global technology leader our products and services transform lives and businesses around the world every day You could become the driving force behind one of the top telecom brands across the globe and contribute towards connecting people businesses and communities in the digital world of Qatar With the internet digital technology and mobile innovation driving unimaginable change there s no better time to jump on board Join us in our retail stores and come on an incredible journey with us Ready Your next challenge Achievement of individual sales targets set by the business on a weekly monthly and quarterly basis Safeguard all administration associated with the role is completed correctly and within agreed timeframes Ensure you consistently deliver a first class experience to all our customers Keeping updated on new products and services to be able to advise our customers accordingly Take ownership of your customers queries or needs dealing with them in a positive manner to ensure that all aspects are resolved and or seen through to completion Listen to customers needs and consistently meet or exceed their expectations with Vodafone s products and services Always look at things from the customer s point of view Effectively work in a team where partnership and support is vital to the store s success Align own efforts towards achieving store team goals Continuously keep up to date with industry trends and competitive activity Ability to communicate effectively and positively with both customers and team Be an ambassador for the Vodafone brand

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