Guest Relations Agent
Kempinski
Qatar,Doha,Doha
منذ 3 يوم
source : drjobs.ae

Key Responsibilities :

  • Maintain a record of all complaints and requests, followup and inform concerned operating departments.
  • Provide information to all guests regarding the servicesand possible internal promotions of the hotel.
  • Take decisions on upgrades / comps / rebates etc. as perstipulated hotel policies and procedures.
  • Additional responsibilities and tasks can be added at anytime according to the needs of the business and of thehotel.
  • Desired Skills &Qualifications :

  • Minimum of 1 yearexperience in a Front Office position preferably in aninternational five star hotel
  • Luxury HotelExperience is a plus
  • Food & Beverageexperience is a plus
  • Ability to work andcommunicate in a multinational environment
  • Good Communication skills
  • Knowledgeof hotel operations & Computer systems
  • Knowledge of VIP welcoming protocol
  • Good knowledge of Opera
  • Basicknowledge of Micros
  • بلغ عن هذه الوظيفة
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