Role Summary :
The role is primarily responsible for leading the development, implementation and standardization of cost-effective HR processes, systems and metrics to support HR operations and services across the assigned international locations.
Role Description :
You will support the assigned international client base by performing a wide range of human resource functions. You will serve as the first point of contact for employee questions and grievances, understanding local employment legislation, compliance requirements and changes impacting the workforce, and providing advice and information to managers relating to all aspects of employment including recruitment, terminations and diversity.
In addition, you will ensure employee counseling and performance management in the assigned area and provide support and guidance to employees, coach and facilitate employee counseling sessions, provide advice related to grievance and disciplinary procedures, facilitate the performance management process, coach managers on conducting performance reviews, and coach employees on the performance management system and process.
You will also handle terminations by providing advice and information on handling employee or company initiated terminations and conducting exit interviews.
The successful candidate will be a University graduate with a degree specializing in Human Resources. In addition, he / she will demonstrate a minimum 6 to 7 years experience in Human Resources, preferably with a local / Gulf bank entailing responsibilities for international operations.
CIPD is advantageous
Required Special Skills :
Good trilingual oral and written communication skills in French, English and Arabic (preferred).
Excellent interpersonal and coaching skills.
Strong negotiation and influencing capability.
Demonstrated ability to manage multiple tasks.
Excellent customer relationship skills
Ability to follow through with initiatives.
Planning, organizing ability.
Ability to motivate and work with teams from diverse cultural backgrounds.