IT Support Technician
Gadget Express (Qatar)
Qatar,Doha,Doha
منذ 5 يوم
source : drjobs.ae

Key Responsibilities

  • Provide first level support through call center or onsite, for all IT services. Escalate incidents to the next level when required support from level 2 or SMEs;
  • Carry out the Deployment and installations of end user computer equipments and peripherals based on the business demand;
  • Fulfill the end users IT requests for software installations, software configurations, hardware relocations and other business requirements;
  • Facilitate end user hardware and operating systems upgrades as and when necessary;
  • Participate in the end users computing projects for various IT initiatives;
  • Contribute to the development of software installation procedures and end user guides.
  • Qualifications

  • Diploma degree in Computer Science, Information Technology, Information Systems or other relevant discipline;
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