Sales Executive
Marriott International Inc and Ritz Carlton Hotel Company L L C
Doha, QA
منذ 10 ساعات
source : HireeJobsGulf

Job Number 22102622 Job Category Sales Marketing Location The Westin Doha Hotel Spa Salwa Road Doha Qatar Qatar VIEW ON MAP Brand Westin Hotels Resorts Schedule FullTime Relocation N Position Type NonManagement Located Remotely N At Westin we are committed to empowering the wellbeing of our guests by providing a refreshing environment thoughtful amenities and revitalizing programming to help ensure that they leave feeling better than when they arrived We recognize that travel can be disruptive to our guests wellbeing and we re energized to assist as partners in helping them maintain control and soaring above it all while on the road Everything we do is designed to help guests be at their best and they appreciate our supportive attitude anticipatory service and extensive knowledge on how to best assist them throughout their stay We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand If you re someone who has is positive adaptable and intuitive and has a genuine interest in the wellbeing of others around you we invite you to discover how at Westin together we can rise POSITION SUMMARY Contact appropriate individual or department e g Sales Data Administration Accounting as necessary to resolve guest calls requests or problems Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott including upselling Determine and give complimentaries to guests as gifts for their patronage e g rewards points show tickets gift certificates Promote awareness of brand image internally and externally Process requests for redeeming Marriott Rewards points Process all reservation requests changes and cancellations received by phone fax or mail Enter Marriott Rewards information into appropriate software when taking guest reservations Answer record and process all guest calls requests questions or concerns Perform general office duties to support Sales Marketing e g filing sending emails typing faxing Assist management in training and motivating employees serve as a role model Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs thank guests with genuine appreciation Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette Develop and maintain positive working relationships with others support team to reach common goals listen and respond appropriately to the concerns of other employees Monitor the performance of others to ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law

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