Job Description : · Improve the operational systems, processes and training policies in support of academy mission, support better management reporting, information flow, business process and organizational planning to reach the high standard of student in driving services.
Manage the driving training courses within academy concept.· Provide leadership and management to the operation services team, particularly in relation to the operational delivery and the effective setting of driving training service levels, management and delivery of services provided, driving continual improvement across the service.
Lead the operational arrangements by providing professional and technical advice on the implications of existing and revised driving rules and regulations of training by develop policies and procedures.
Lead the operational arrangements in relation to training grounds maintenance, directions, organizing training layout by coordinating with the training manager and training supervisors.
Promote the academy public relations and communications plan and district through positive relations with the traffic department, suppliers, and students.
Manage and evaluate all the training cycle classified at the site.· Coordinate with the operation supervisors to maintain a positive, safe learning environment for students by enforcing the academy discipline plan.
Monitor the managing process of the flow of students file to be sure that the cycle is going on the proper way.· Providing consulting and fast services on matters of test waiting list and implement the real solutions to avoid any delay.
Ensure costumer satisfaction levels are regularly reviewed and where appropriate changes made to training services.· Play a significant role in long term planning, including an initiative geared toward operational excellence by developing the training concepts.
Regular meetings with executive director around operation and development planning.· Any other works assigned to him in the same field.
Job Types : Full-time, ContractSalary : Up to QAR10,000.00 per monthExperience : Operation Manager : 5 years (Required)Education : Bachelor's (Required)Location : Doha (Required)