The Section Head Financial Institution UAE, Kuwait & India will have the overall responsibility of leading and managing the development and monitoring of Financial Institution & Trade teams, including, but not limited to relationship management, in line with regulatory requirements, SLAs and other internal guidelines for India & UAE.
The incumbent will establish and maintain banking relationships with local / international network of Banks / Financial Institutions for strategizing the growth and expansion of cross-border business and funding focusing UAE and India.
Detailed Roles and Responsibilities
Work closely with the Department Head / CIBO to formulate and implement the overall Financial Institution (FI) & trade Relationships strategy and business growth plans.
Formulate SLAs and guide the team in the implementation of the business plan and its achievement, within agreed SLAs.
Update self on the current industry trends, economic events, regulatory requirements / changes set by QCB and other relevant government bodies, and, implement adequate changes in the section, in close coordination with the Department Head / CIBO, including but not limited to staffing of employees, Section deliverables etc.
Develop and maintain robust working relationships with internal / external stakeholders to facilitate and capitalize on functional / operational / strategic needs.
Represent Doha Bank at internal / external events / meetings, as directed by the CIBO and Department Head, ensuring optimization of FI & Trade related business opportunities.
Oversee and guide the International Resident Client Desk, Correspondent Banking and relationship management team on managing existing / new products, and in providing effective banking services to international customer base, correspondent banks and other financial institutions.
Guide the team in establishing strong relationships and network with Financial Institutions and corresponding banks to identify opportunities in trade / treasury lines.
Network with overseas regulators and agencies in order to ensure compliance with respective regulatory requirements, and guide the internal stakeholders in setting up country and individual bank limits.
Liaise with corresponding banks and FIs for limits and assistance in structuring / pricing, in coordination with the international banking functions of other Banks / Financial Institutions.
Oversee and guide the Correspondent Banking, and Follow Up tem to establish Nostro and Vostro accounts for banks and financial institutions.
Liaise with the respective internal functions to ensure that acceptable internal controls are sustained in the opening and closing of accounts.
Liaise with credit department for monitoring limits and Nostro / Vostro account balances.
Guide the team in meeting set targets and objectives and manage the financial performance of the Financial Institutions and Trade section.
Develop the annual business plan, sales strategy and expenditure budget for Financial Institutions and Trade and monitor performance against business plan and budgeted expenditures.
Perform annual reviews for Bank lines and country Correspondent Banking relationships, for approval by the Board of Directors.
Oversee monitoring of market and competitor activity to effectively manage the business enhancement efforts.
Guide the team in establishing and developing relationships with foreign banks and FI clients to capitalize on up-sell and cross-sell opportunities in terms of products and services.
Ensure proactive escalation of risks and issues in relation to FI & Trade related transactions and business efforts, furthering to resolve / mitigate further risks / losses.
Guide the IRC team in structuring of new products and services for the expatriates in line with the market practice prevalent in Qatar so as to improve the growth in the business and income of the bank.
Oversee the formulation of customized products and services in partnership with International Service providers.
Oversee to ensure that business portfolio risk profiles are within agreed parameters, including but not limited to effective phasing out of the Exit Accounts and monitoring / reporting of irregularities and customer KYC, AML etc.
Guide the team in timely completion, and reporting of annual AML review and corresponding follow-ups with the respective non responsive correspondent banks.
Oversee prompt monitoring of suspicious transactions, if any, and ensure reporting and resolution of the same in liaison with the respective internal functions.
Supervise the Section Head International Resident Client Desk to guarantee the collection and analysis of relevant business, financial and operational information on the unit’s borrowers, transactions and bank counterparties and correspondents as required by KYC and other bank and regulatory policies and procedures.
Manage the preparation of annual budget, and ensure that the section activities pertaining to FI relationship management, IRC desk and Correspondent banking are in line with actual projections and / or ad hoc requirements.
Formulate and oversee operational service level agreements with clear guidelines and standards to ensure consistent delivery of services to the stakeholders.
Monitor the overall performance of the FI & Trade section activities & report deviations to the Department Head / CIBO on a timely basis.
Guide the FI & Trade section teams, ensuring prompt delivery of service requests routed by customers, within the stipulated SLAs.
Lead special projects within the FI & Trade section, managing varied aspects including project deliverables, resource allocation, quality assurance, periodic evaluations and assessments.
Review and provide periodic and other ad hoc reports in relation to various section activities / issues / concerns, to meet the requirements of senior management / external and internal auditors and the Audit / Compliance function.
Perform continuous review to ensure that the FI & Trade section is sufficiently staffed and report on resource requirements in terms of recruitment / training / re-arrangement etc.
in line with projected plans on account of section deliverables.
Guide the team in planning, and initiation of sponsorship opportunities and conducting road shows for IPO's, Investment Education Seminars, Talk Shows, and Property Exhibitions with a view to create high ROI.
Maintain highest standards of confidentiality, professional conduct, ethics and integrity in the provision of services in the unit.
Education and Training
University graduate with a degree in Business or Banking or Finance or any other related discipline.
Master’s degree in Management any other related discipline will be an added advantage.
13-15 years’ experience in a similar position.
Experience in experience In International Banking / correspondent banking.
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