Cilitating and assisting in the training ofcustomer service staff
Provide necessary supportand guidance to customer service staff
Publishing periodic reports common issues and solutionsbased on customer feedback Ensure adherence to policies proceduresand practices
Provide Customer Service Leadswith proper coaching to ensure they are able to properlysupervise
Customer Service RepresentativesLiaise with management to improve overall image along with customerexperience Assist in arranging workflow of Customer Service LeadsRepresentatives
Enhance the image of customerservice by monitoring and assessing the work of Customer ServiceLeads Representatives through proper communication with healthcenter management at all levels Provide periodic and weekly visitsto customer service staff asneeded
Thank you for reporting this job!
Your feedback will help us improve the quality of our services.