DohaWork Locations : Hilton Salwa Beach & VillaSalwa Doha tbdAccommodation Supervisor will be responsible to Facilitate the administrative & to ensure high standards of cleanliness, maintenance and comfort in team member’s accommodationof Hilton's newest resort and entertainment complex in Qatar.
The Salwa Beach Resort is to become one of the largest resorts in the Middle East. It spreads along a 3.5km pristine beach front on the southwest coast of Qatar.
Managed by Hilton, it will have 362 hotel rooms and residential units with private beaches, a world-class leisure and waterpark, sports club, marina, dive center, health club, spa, restaurants, cinemas and retail space.
The resort is scheduled to open in 2020 and can be found on Google and YouTube under its working title 'Salwa Beach Resort'.
What will I be doing?As a Accommodation Supervisor, you will support the Accommodation Manager by ensuring the upkeep and cleanliness of the entire team members accommodation.
repairs and maintenance; pest control; waste management; supervise the work of cleaning staff and ensure that standards are maintained at a superior level on a daily basis.
Arrangement of the accommodation for new team member’s arrivals room cleanliness, all items in place etc. with welcome pack items, welcome letter and check in formalitiesEnsures all comments related to TM’s accommodation are responded to / acted on within established time frames.
Report incidents in the accommodation and inform the Director of Human Resources.Coordinate with outsourced cleaning company to maintain the hygiene standards in order to provide our team members a healthy environment.
Coordinate with the contracting company concerning all maintenance issues. Ensure that accommodation is clean, well maintained and attractively presented.
Ensure that all aspects of the accommodation meet hygiene and health and safety regulations.Make sure all the facilities are operational and contact the suppliers for any repairing or replacement needed.
Check daily maintenance logbook and follow up with the Engineering team and make sure the team members are satisfied with it.
Maintain the cleanliness of the public areas, hallways, Corridors and other areas concern in team accommodation at all times.
What are we looking for?Accommodation Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow : Ability to exercise independent judgement and discretion while performing various responsibilities.
Ability to prioritize workload; managing various projects and demands on a concurrent basis.Ability to work independently.
Ability to work quickly and under pressure to meet deadlines.Strong organizational skills.Knowledge of effective reporting and tracking systems for project planning and execution.
Good problem solving and research skills.Excellent written and verbal communication skills.Ability to effectively deal with a variety of audiences, some of whom will require high levels of patience,Minimum two years of experience in a same role in a hotel / resort, preferably in a luxury or ultra-luxury environment.
Good knowledge of engineering, housekeeping and other areas relevant to the role, such as health and safety, cleanliness practices, waste management, etc.
What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all!EOE / AA / Disabled / VeteransSchedule : Full-timeBrand : Hilton Hotels & ResortsShift : Day JobJob Level : Supervisor / Team LeaderJob : Human Resources