Client Advisor
Chalhoub Group
Doha, Qatar
منذ 3 يوم
source :
  • Collect data on customerbehaviour, top sellers, slow movers which will be key input forbusiness reviews
  • Drive client relationshipswithin an omni-channel approach
  • Providepre-buying feedback on products
  • Drive eNPSthrough people experience initiatives and culture
  • Ensure adherence to VM guidelines and SOPs
  • Ensure click and collect are conducted within SLAs
  • Ensure customer data is properly captured inadherence to marketing team requirements
  • Promote loyalty program (MUSE) and stay up-to-date with appofferings etc..
  • Support with in-storemarketing events and activations
  • Keepabreast of all brand social media activities and campaigns
  • Drive sell-throughs within the store
  • Support in-store CX initiatives
  • Provide input to whats working well, whats not working well withinthe store
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