AsstMgr-Housekeeping

Marriott

قطر

منذ 1 يوم

source : tanqeeb

Job Number 19155757

Job Category Housekeeping & Laundry

Location Al Messila, a Luxury Collection Resort & Spa, Doha, 970 Al Amir Street, Doha, Qatar, Qatar VIEW ON MAP

Brand The Luxury Collection

Relocation? No

Position Type Management

Start Your Journey With Us

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly.

As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details.

With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world.

JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers.

JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment.

Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation / Health Club and Laundry, if applicable.

Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action.

Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 1 year experience in the housekeeping or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major;

no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

Ensures knowledge and understanding of OSHA regulations are up to date.

Oversees all lost and found procedures.

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

Inventories stock to ensure adequate supplies.

Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

Works effectively with the Engineering department on guest room maintenance needs.

Understands and complies with loss prevention policies and procedures.

Ensures all employees have proper supplies, equipment and uniforms.

Assists in supervising an effective inspection program for all guestrooms and public space.

Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.

Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.

Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.

Ensuring Exceptional Customer Service

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Sets a positive example for guest relations.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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