Lead Analyst Operational Performance
Qatar Airways
Middle East, Qatar, Doha
منذ 5 يوم

About Your Job :

In this role, you will lead the analysis, trend monitoring, dashboard development and performance reporting in order to measure the performance of the department, in particular the Integrated Operations Centre (IOC), and use data to recommend changes which will ensure the current and future effectiveness of the department.

You will also be responsible for the training and mentoring of the Operational Performance Analyst.

Specific accountabilities include :

  • Reviewing and evaluating new data sources and work with IT to ensure access in a timely manner in order to give the department the data they need to drive decision making
  • Ensuring data validation check points are in place for the existing data sources, performing testing of the new data sources in the Data Warehouse prior to production roll out
  • Understanding data structure, merging of multiple data sources into end-to-end transactional overview
  • Development, testing and implementation of ETL processes to ensure the required data is available for subsequent visualization and analysis
  • Proposing new ways to present KPIs and metrics across the department as well as new indicators to track and ensure the information provided is relevant and actionable
  • Designing, testing and implementation of live interactive dashboards with actionable insights for the business users
  • Producing ad-hoc analysis on multiple topics to support Flight Operations decision making and drive business effectiveness
  • About You :

    To be successful in this role, you will need a relevant bachelors degree combined with at least five years of job-related experience.

    You should have at least three years of experience in an analytical role focused on working with large data sets and using Business Intelligence tools.

    Exposure to airline operations would be well regarded though not essential. You will need sound written and spoken communication skills, highly developed planning and analytical capability and prior working experience of QlikView, Pentaho, Data Warehousing, SQL programming, ETL processing, PostgreSQL and Oracle.

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