The hostess is responsible for greeting customers as they arrive and as they leave while ensuring they had an excellent dining experience.
Schedules dining reservations and arranges parties or special services for diners and inform the manager for him to coordinate the needed preparations.
Greet arriving customers with a friendly and welcoming approach, seat them and provide menus as they wait for the waiter / waitress to serve them.
Provide support in inspecting the serving stations in the dining area to ensure neatness and cleanliness.
Direct and instruct waiters / waitresses on customer needs to ensure customers receive fast and quality service from the moment they arrive.
Prepare the workstation, maintain an organized reservation book and always make sure the menus are wiped down, free of spots or stains, and complete.
Qualifications, Experience, Knowledge
High School Degree
One year of experience in a similar role
Fluency in English
Change and Adaptability