Shop Manager
Azadea Group
Qatar
منذ 13 ساعات
source : Gulfhiree

Key Accountabilities Solve critical store operational problems including customers complaints in order to ensure operational effectiveness and to increase customers satisfaction Assist in recruiting and selecting shop staff by verifying jobfit and teamfit of candidates Manage annual allocated budget by monitoring expenditure up to set limits optimising and reducing costs where possible and reporting variances versus budget Ensure the stock is effectively measured and controlled and manage order placement activities to maximise sales and meet stock performance objectives Monitor the shop hourly revenue and prepare staff schedule accordingly in order to ensure that the Shop Department manpower is effectively matched to operational requirements in a cost effective manner Prepare Management information reports on store performance in order to allow informed decision making Ensure the effective communication of sales plans and targets to the Shop Department team managing performance developing and motivating employees in order to ensure the highest levels of performance and the achievement or exceeding of sales targets Evaluate on a biyearly basis the performance of the Customer Service Manager for Virgin only the Assistant Manager Department Manager Sales Associates Cashiers and Stock Keepers as per company guidelines Manage Shop events and marketing activities by ensuring proper coordination with suppliers media and other concerned parties Perform other shop related activities such as overseeing the shop merchandising verifying the cleanliness display and maintenance of the Shop window placing orders and other Qualifications Experience Knowledge Bachelors Degree 3 years of experience in a Managerial role Previous experience in the industry retail is a major plus Strong knowledge and understanding of store operating procedures Fluency in English Proficiency in MS Office Strong product knowledge Competencies Commercial Understanding Communication Skills Customer Focus Developing and Motivating Others Driving and Achieving Results Decision Making Strategic Thinking

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