We at Discover Qatar aim to create and deliver unique and unforgettable 5-star experiences of Qatar served up through exclusive offerings (airport transit tours, hotels, car rental, city tours), a constant focus on quality and always with a customer-first approach.
As Senior Reservations Officer, you will supervise the reservation and contact center teams, ensure seamless operations and excellent services to clients (B2B and B2C) on promoting Qatar as a premium tourism destination.
You will enhance the customer service experience through formation and ongoing optimization of Discover Qatar - Qatar Airways Holidays resource utilization, and staff rostering in order to drive sales to address customer needs.
Maintain and ensure the daily business is performed smoothly according to company procedures and policies.
Key accountabilities :
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.
You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before. Together, everything is possible.
A Relevant College or University qualification to min Bachelor's level. You would require having minimum 5 years of relevant experience or similar industry.