Installation & Support Team Lead
Flora Group
Doha,Qatar
منذ 6 يوم
source : MNC Jobs Gulf

Job Description

To ManageLead a Team of 20 Executives

To attend necessary Meetings for Projects , Site visit,DemoPresentations , MOI Inspections?ClientContractorConsultant Inspection and Testing commissioning

To visit Clients on Regular Basis to Get feedback Updates aboutthe Quality of the work performed by the Team and take corrective action

To evaluate the team and do necessary Gap filling,Training and update the Team as per the company requirements

To perform regular workshop to do complete knowledge transfer within the team

To Coordinate with the Various Departments for execution of tasks,project Installation, Support and Maintenance Activities

To Prepare necessary updates,and respond to client mails on daily basis

To check and prepare the Team Schedule on daily basis and follow up with the team for execution of work on timely manner

Installation of Application, Solutions, Hardware devices and configuration of the solution as per the requirement and company instructions

Analyze user needs and software requirements to determine the feasibility of design within time and cost constraints

Troubleshoot and resolve issues in existing software, Application,Hardware Devices

Analyze and study complex systems requirements?

Prepare,Project Documents, design documentation , Technical document,Test Cases,User Manual,Handover documents,Configuration Documents,Check list,Testing and commissioning documents as per the requirementof Company

To be Part of Inspection,QA AC Team for all projects and Support tasks and activities

To be actively involved in MOI ,Client , Consultant , Contractor, Sub Contractor Pre Inspection and Inspection,Testing and Commissioning of Complete solutions

Write and maintain technical documentation to describe testing,changes, and corrections

Collaborate and communicate effectively with stakeholders throughout the organization

Support customer-witnessed testing, Training and Project Handover

Presentation of Applications , Attend Meeting and do requirement Gathering

To be able to understand 3 Party Application and do necessary IntegrationCustomization as per the requirement of CompanyClient

Attend Customer,Management and Sales Team Issue escalation,Respond with resolution plan,Action Plan and Corrective Measures

To be involved in Installation of Existing applications and Solutions (End to End)

To prepare , Daily reports , Weekly reports and Monthly reports

To communicate with client and provide updates on Daily activity

Will be required to be on Field for Inspection and Go live

Liaise with Vendor support team , Technical Team and Sales team to get necessary support,Training and knowledge transfer

Monitor Employee Performance and issues and address to Management on dailybasis with Action Plan

Skills Required

SkillsBACHELORÂ OF COMPUTER SCIENCE / IT / ELECTRONICS ENGINEERING.HTML CSS JAVA SCRIPT .ASP.NET ADO.NET and C#.SQL DATABASE MY SQL Postgre SQLAND OR SERVER STORAGEÂ NETWORK ADMINISTRATION.

KNOWLEDGE AND EXPÂ OF CCTV ACCESS CONTROL

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