DUTIES ANDRESPONSIBILITIES :
1. Establishand improve the reputation of the hotel byoffering a very personalised style of service as per the hotelsstandard operating procedures.
2. Timely attendall the telephone calls using clear and professional language, andanswer telephones using appropriate telephone etiquette .
3. Answer phone, direct to appropriate person and / ortake messages.
4. Assist with typingof the Banquet and Sales correspondence, i.e. answering mail,confirming banquet arrangements, menus, BEO, FP, memosetc.
5. Promptly respond to allinquiries.
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