Senior Manager Service Assurance
Ooredoo Group
منذ 5 يوم
source :

About the Role :

The roleis responsible to strategize and operationally enable the supportof all Business Customers services and change requests.

The role is also responsible to consistently meet& exceed Ooredoos Business Customers expectations asdefined in the customer contracts, SLAs and by the telecomsregulator, avoiding any financial penalties.

Therole involves a high level of operational efficiency and commitmentto maintain Ooredoos leadership status in the market.

If you wouldlike to view the full role profile please click here

About You : You should have at least- 10 years experience ina telecommunications environment of which 3 years managing aService Assurance team.

  • Knowledge of B2B Telecom products andlatest technology trends.
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