Today we are the top hosted service providersin the world with millions of seats sold and active on ourplatform.
The SPO team is looking for anexperienced Data Analyst. You'll be joining a team ofpassionate professionals focused on service reliability, incidentresponse and shape how we think about service disrupting events andthe associated reporting and analytics to support all aspects ofour business.
You'll help us build andcurates an end to end data pipeline and reporting suite, deep dataanalysis as well as advanced data science.
You'll develop insights that are used in scenariosspanning increasing service reliability, early degradationdetection, customer satisfaction, defining and tracking keybusiness metrics and informing the future roadmap for thebusiness.
We are a highly collaborative teamthat works in close collaboration with our stakeholders andengineering partners.
Degree inStatistics / Math / Computer Science / Economics / Business orEngineeringAdvanced working knowledge of large data manipulationand data mining using SQL or similar toolsAdvanced knowledge ofOLAP / MOLAP technologies and MDXAdvanced Excel and PowerPointskills, as well as visualization toolsExceptional problem solving,technical and data analysis skillsGreat written and verbalcommunication and presentation skillsBe self-driven, and showability to deliver on ambiguous projects with incomplete or dirtydata