DohaWork Locations : Hilton Salwa Beach & VillaSalwa Doha tbdA Housekeeping Supervisor is responsible for supervising housekeeping attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head housekeeper of Hilton's newest resort and entertainment complex in Qatar.
The Salwa Beach Resort is to become one of the largest resorts in the Middle East. It spreads along a 3.5km pristine beach front on the southwest coast of Qatar.
Managed by Hilton, it will have 362 hotel rooms and residential units with private beaches, a world-class leisure and waterpark, sports club, marina, dive center, health club, spa, restaurants, cinemas and retail space.
The resort is scheduled to open in 2020 and can be found on Google and YouTube under its working title 'Salwa Beach Resort'.
What will I be doing?As a Housekeeping Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience.
A Housekeeping Supervisor will also be required to assist the head housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards : Supervise Room AttendantsDaily allocation of rooms and deep cleaning tasks to team membersManage guest requests, including VIP amenities and communicating them to the relevant team membersRoutine inspection of guest bedrooms to ensure they meet standardsAchieve positive outcomes from guest queries in a timely and efficient mannerCarry out lost property proceduresReport maintenance issues to Maintenance / Engineering DepartmentAssist Head Housekeeper with training requirementsComply with hotel security, fire regulations and all health and safety legislationAssist other departments wherever necessary and maintain good working relationshipsWhat are we looking for?
A Housekeeping Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow : Committed to delivering a high level of customer serviceExperience in managing / supervising a team in a similar roleExperience in the hotel / cleaning industryGood oral and written communicationPreferably with Pre-Opening experienceHigh standards of cleanlinessEye for detailGood interpersonal skillsAbility to work on their own or in teamsIt is advantageous in this position if you demonstrate the following capabilities and advantages : Ability to work in a teamExcellent attention to detailPositive AttitudeIT proficientWillingness to develop team members and selfWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all!EOE / AA / Disabled / VeteransSchedule : Full-timeBrand : Hilton Hotels & ResortsShift : Day JobJob Level : Supervisor / Team LeaderJob : Housekeeping and Laundry