SENIOR AGENT – TELESALESEXPLORE
Mannai Corporation
Doha, Qatar
منذ 5 يوم

Job Description : Job Purpose :

Job Purpose :

  • To provide a high level of sales support by ensuring all queries are responded to in an efficient, professional and timely manner
  • Develops new prospects and corresponds with existing customers to increase sales.
  • Responsible to meet sales targets, ensure customer satisfaction and coordinate payments with customers.
  • Job Scope :

  • Deals internally with all Auto Group section.
  • Deals externally with customers.
  • Major Job Responsibilities and Accountabilities :

  • Sales and Administration : Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads.
  • Proactively follow up leads generatedUse of initiative to identify and follow up opportunities with companies who are not on the databaseManage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business.

    Work closely with the marketing team to achieve sales objectivesAttend monthly meetings with the Management to update information and discuss any issues.

    Liaise effectively with all departments to ensure customer requirements are met.Contribute to the team performance by sharing and implementing Best Practise Ideas.

    Calls a prospective client and persuading them to either purchase / trial a product / service, or accept a visit from another sales team member.

    Influences customers to buy or retain product or service by following a prepared script to give product reference information.

    Answers customers’ questions on the phone and introduces or refer callers to the appropriate person.Ensures customer awareness of all products available.

    Sells additional products, services and repair work in a professional manner.Resolves complaints with sensitivity and involve others when needed.

    Ensures that details of all vehicle transactions are accurately and completely documented and registered.Follow order-to-

    delivery process to ensure customer satisfaction.

    Location :

    Head Office Industrial Area

    Minimum Qualifications :

  • Fluent in Arabic and English
  • Good oral and written communication
  • Bachelor’s Degree
  • Skills Desired : Computer literate

    Computer literate

    Years of Experience Desired :

    A minimum of 1 - 2 years experience in an automotive industry

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