Assistant Manager Loss Prevention
Marriott International Inc and Ritz Carlton Hotel Company L L C
Doha, QA
منذ 4 يوم
source : HireeJobsGulf

Job Number 22123072 Job Category Loss Prevention Security Location The St Regis Doha Doha West Bay Doha Qatar Qatar VIEW ON MAP Schedule FullTime Located Remotely N Relocation N Position Type Management JOB SUMMARY Assists in the management of the daily functions of the department to provide protection of property assets employees guests and property Maintains logs certifications and documents required by law and Standard Operating Procedures Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures Promotes guest and employee satisfaction while achieving the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED 3 years experience in the security loss prevention or related professional area OR Bachelor s degree from an accredited university in Criminal Justice or related major 1 year experience in the security loss prevention or related professional area CORE WORK ACTIVITIES Managing Security Loss Prevention Operations Assists in conducting hazard and risk assessments at the property to include quarterly OSHA SAFETY audits incident tracking and the hazard abatement process Complies with applicable federal state and local law and safety regulations Maintains logs certifications and documents required by law and Standard Operating Procedures Supervises and reviews initial incident investigations and promote a timely responses for all reported incidents Follows proper key control guidelines in loss prevention and in the property Assists with promotion and implementation of accident and fire prevention procedures Incorporates into patrols which encompass all areas of the propertys interior and exterior an inspection tour of recording system Follows up on all unusual activities in and around the property that would impair the well being of guests and employees Handles complaints settles disputes and resolves grievances and conflicts or otherwise negotiates with others Promotes action plans to monitor and control risk Oversees all loss prevention operations to include but not limited to patrol process emergency response investigations initial and follow up for all guest and employee related incidents shipping and receiving process makes recommendations for improvement electronic key system and manager on duties responsibilities Assists with first aid program for guests and employees Assists with the claims process and protects company assets by closely monitoring the General Liability and Workers Compensation cases Works closely with Meeting Planners to facilitate a successful and safe experience for guests Managing and Conducting Human Resources Activities Interviews selects and trains employees Appraises employee s productivity and efficiency for the purpose of recommending promotions or other changes in status Provides for the safety and security of the employees or the property Monitors employee attendance and records absences tardiness Helps direct supervisors to achieve their own development goals Conducts annual performance appraisal with direct reports according to Standard Operating Procedures Ensuring Exceptional Customer Service Meets quality standards and customer expectations on a daily basis Identifies the educational needs of others develops formal educational or training programs or classes and teaches or instructs others Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service Provides services that are above and beyond for customer satisfaction and retention Additional Responsibilities Analyzes information and evaluates results to choose the best solution and solve problems Develops liaison with local law enforcement and emergency services Informs and or updates executives peers and subordinates on relevant information in a timely manner Provides information to supervisors and coworkers by telephone in written form email or in person Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law The St Regis brand first established luxury hospitality more than 110 years ago with the opening of the St Regis New York From the moment John Jacob Astor IV opened the doors of his BeauxArts masterpiece on New York s Fifth Avenue St Regis has stood as a symbol of uncompromising elegance and bespoke service Today with more than 40 of the best addresses around the world St Regis is a place where trends are born boundaries are broken and guests can simply live exquisite We invite you to explore careers at St Regis

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