The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.
Marsa Malaz Kempinski, The Pearl Doha
Marsa Malaz Kempinski, The Pearl Doha is located on its own secluded island, just steps away from numerous entertainment and dining options at the glamourous destination of The Pearl, in the capital of Qatar.
Showcasing the finest European architecture, blended with traditional Arabian elements, Marsa Malaz Kempinski boasts 281 luxurious rooms including 69 suites, two Presidential suites and two Royal suites.
Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
Ensure that the place of work and surrounding area is kept clean and organised at all times.
Execute and demand the team to execute the highest level of service and set-up standards at all times.
Be knowledgeable of all services and products offered by the hotel.
Produce reports and analysis of the outlet and present report in the monthly performance meeting.
Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
Identify errors and correct them as required during set-up, service and breakdown of operations.
Be able to clean and wash dishes according to the established standards of performance.
Be able to clean and wash pots, pans and other kitchen equipment according to the established standards of performance.
Ensure that all garbage regulations i.e separation of items as well as the assigned garbage runs.
Have the knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals being used.
Ensuring that breakage is administrated as well as to provide constant feedback to the operation as a tool to reduce breakage and losses.
Strictly adhere to the established budgets and operating expense plans, ensuring that all costs are controlled.
Ensure that all outlets and departments are supplied with clean and dry operating equipment.
Ensure that all production areas and departments are supplied with clean and dry utensils
Ensure that all required operating equipment is listed correctly with all detailed product specifications, purchase specifications and in line with the budget before handing to the purchasing department.
Coordinate all repair and maintenance reports for the respective departmental areas.
Desired Skills and Qualifications
BA / BSc in Hospitality Management or related field preferred
Minimum 1 year in Stewarding role
Ability to work and communicate in a multinational environment
Excellent written and verbal communication skills
Ability to operate computer and office equipment
Proficiency in Excel and Word is beneficial