Vas & Messaging Support Sr. Supervisor
Vodafone Limited
Africa, Doha, Qatar
منذ 6 يوم

As a subject matter expert for selected VAS and Messaging environments / ecosystems work with thearchitects to generate domain level design and requirement specifications thatcan be used to turn proof-

of-concepts into customer quality software products leading to the development of VAS and messaging projects. As such,this is a critical role in terms of customer perception and will directly impact the success / reputation of Vodafone’s messaging and VAS product offering and its ability to achieve the forecasted revenue targets.

Being on-call after working hours and traveling to customers sites as well may be required for certain time intervals upon request ensuring the guarantee of the required value.

Key accountabilities and decision ownership :

  • Architect & provide infrastructure solutions for business apps including high availability and disaster recovery
  • Lead / assist team with VAS and Messaging upgrades / tasks automation & keep environments run with supported versions
  • Document and Provide technical guidelines and best practices to operations and development teams.
  • Work closely with the architecture and design teams to ensure requirements can be realised and avoid unnecessary engineering costs later in the development process
  • Evaluate and identify opportunities to apply new technology solutions or ways of working to existing or upcoming products & services and to integration with legacy systems
  • Provide support for the business as usual activities, and work closely with integration activities.
  • Core competencies, knowledge and experience :

  • Deep knowledge of industry-standard, enterprise-class best practices for a large Middleware environment
  • Robust knowledge and Hands-on experience in VAS and messaging platforms and experience with different integration points including SS7 / SIGTRAN, SMPP, Diameter, SOAP, SIP and RTP
  • Industry experience with middleware products (Apache, Tomcat, WebLogic Server, Oracle SOA Suite) in Linux / Solaris / Windows platforms
  • Experience with the different infrastructure setups, including VMware virtualization, Openstack structureand NFV setup
  • Excellent communication, presentation, technical writing, coaching & leadership skills with excellent command of English
  • Key performance indicators :

  • Implement and manage the delivery of all the assigned integration & deployment projects abiding to agreed KPIs & SLAs including technical leadership and coaching to the delivery team till successful delivery
  • Enhance the customer experience through producing world class quality services
  • Influence and build effective relationships with peers within Group, local markets, suppliers & partners and Identify and recommend process improvements from time-to-time
  • Must have technical / professional qualifications :

  • B.Sc. of CS / Communication Eng. with 8-10 years’ experience (SW development experience is a plus)
  • Experience on SS7 / SIGTRAN , SMPP &Diameter with hands-on experience in protocol analysers as
  • Robust understanding for IMS network and call flows
  • Through understanding and hands-on experience for virtualization products and cloud management
  • Good understanding for NFV concepts and ecosystem
  • Experience with Python, Unix shell, Perl, WLST scripts to perform middleware automation and maintenance tasks.
  • Experience with SQL, SOAP , modern API technologies + providing and maintaining transformations and APIs for customers and partners
  • Good understanding of Databases - Oracle
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