Spa Manager
Kempinski Hotels
منذ 8 ساعات
source :
  • Supervise daily spa operationsand liaise with department heads to ensure cleanliness, maintenanceand service standards are upheld
  • Manage thefinancial budget, control costs and prepare revenue and expensereports
  • Maintain and preserve thespa’s vision and mission
  • Ensure thespa’s operating procedures and policies
  • Manuals are implemented and updated asrequired
  • Implementing novelties within thedepartment
  • Weekly meeting with Supervisors ofthe spa, giving and receiving information, providingstrategy
  • Being active on the floor, conductingtours for guests / members, be available for guestsfeedback
  • Resolve customer’s disputesor complaints immediately
  • Ensure safety andsecurity for spa guests and staff
  • Efficientmaintenance program for the spa and equipment
  • Creating and participating in training, get together,staff meetings, club activities
  • Mentor stafffor professional growth
  • Conducts employmentevaluations
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