PMO and Service Delivery Manager
Michael Page
منذ 14 ساعات
source : ExploreJobs

DohaJob description / RoleThis is a highly visible leadership role focused on running both the PMO function and the Service Delivery team.

It will involve a mixture of team management, PMO leadership, process and structure improvement and high level account management.

Client DetailsMultinational Systems Integrator with strong Middle East presence.DescriptionEstablish & Improve Services Delivery ProcessesManage Customer ExpectationsCreate Cost-

Effective SystemsBuild PartnershipsAssign project manager for the delivery of Business Solutions and Platform Solutions Services projectsReview and report services portfolio status with services managersIncrease resiliency to market demandsImprove quality of service for IT consumersDefine, manage and align with branch vision the bid management functionsProcess and bid management support offerings.

Solution Quality AssuranceDefine, manage and align with branch vision the following PMO functions : Project Management MethodologyProject lifecycleUnified processes and templatesEstimation modelsProject GovernanceEnforce policies and processesAligning PMO processes with Quality processesProject Management ToolsImplement Enterprise Project Management SystemConsistent Project repositories for GBM assetsSelect and evaluate other project related toolsResource ManagementAssigning and releasing project resourcesManage resource performancePlanning supportScope review and scope planningTime and risk planning supportTraining and EducationEvaluate and plan resource training and educationStandards and MetricsDetermine metrics and KPI requirementsIntroduce, use and manage metricsJob OfferHighly competitive salary package plus benefits on offer for the best candidateRequirementsQualifications & Education RequirementsMUST HAVE 10+ years of experience in PMO / Project Management capacityMUST HAV experience working for an IT Services or IT Systems IntegratorPMP, PgMP / PfMP and Agile certificationsDegree in Computer Engineering / Computer science

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