Multi-Property Graphic Artist
Marriott
قطر
منذ 10 ساعات
source : tanqeeb

Job Number 19108873

Job Category Sales and Marketing

Location Marriott Marquis City Center Doha Hotel, West Bay City Center, Doha, Qatar, Qatar VIEW ON MAP

Brand Marriott Hotels Resorts / JW Marriott

Relocation? No

Position Type Non-Management / Hourly

Start Your Journey With Us

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly.

As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-

crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world.

JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-

workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment.

Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

POSITION SUMMARY

Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations that reflect the brand’s image and style in order to drive hotel revenue.

Partners with marketing managers and related operational departments as part of a project team providing design and conceptualization solutions pertaining to deliverables.

Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral.

Monitors the progress of all projects, including the maintenance of project files and archives, and provides continuous communication to the Marketing and / or project team regarding ongoing project and status updates.

Executes various aspects of production including, printing, scanning, digital retouching, image editing, special effects, and file manipulation and layout.

  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information;
  • protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;
  • thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely;
  • answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals;
  • listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.

    Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time.

    Perform other reasonable job duties as requested by Supervisors.

    Sales

    Promote awareness of brand image internally and externally.

    Designs property-specific promotional collateral for food and beverage, rooms, spa, golf, catering and sales teams, special events and attractions.

    Verifycorporate and regional marketing creative is pulled through at the property level.

    Coordinates with printers for specifications to ensure printing quality.

    Follows established department project administration and archival processes.

    Participates in required marketing and brand trainings, conference calls and meetings.

    Guest Relations

    Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.

    Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.

    g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.

    Thank guests with genuine appreciation and provide a fond farewell.

    Address guests' service needs in a professional, positive, and timely manner.

    Communication

    Speak to guests and co-workers using clear, appropriate and professional language.

    Talk with and listen to other employees to effectively exchange information.

    Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

    Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

    Working with Others

    Support all co-workers and treat them with dignity and respect.

    Develop and maintain positive and productive working relationships with other employees and departments.

    Handle sensitive issues with employees and / or guests with tact, respect, diplomacy, and confidentiality.

    Quality Assurance / Quality Improvement

  • Comply with quality assurance expectations and standards.
  • Computers / Software

    Transmit information or documents using a computer.

    Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.

    Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation and answer inquiries from guests.

    Physical Tasks

    Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

    Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

    Enter and locate work-related information using computers and / or point of sale systems.

    Policies and Procedures

    Maintain confidentiality of proprietary materials and information.

    Protect the privacy and security of guests and coworkers.

    Follow company and department policies and procedures.

    Verify uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

    Perform other reasonable job duties as requested by Supervisors.

    Interpersonal Skills

    Customer Service Orientation

    Listening

    English Language Proficiency

    Stress Tolerance

    Adaptability / Flexibility

    PREFERRED QUALIFICATIONS

    Education / Related Work Experience

    Bachelor Degree in Graphic Design OR 3-5 years Graphic Design experience

    Supervisory Experience

    No supervisory experience is required

    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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