Answer telephone, screen anddirect calls.
Take and relaymessages.
Provide information tocallers.
Greet persons enteringorganization.
Direct persons to correctdestination.
Deal with queries from the publicand customers.
Ensure knowledge of staffmovements in and out of organization.
Monitorvisitor access and maintain security awareness.
Provide general administrative and clericalsupport.
Prepare correspondence anddocuments.
Receive and sort mail anddeliveries.
Maintain appointment diary either manually orelectronically.
Organize conference andmeeting room bookings.
Co-ordinate meetingsand organize catering.
Monitor and maintainoffice equipment.
Control inventory relevantto reception area.
Tidy and maintain thereception area.