Customer Service Engineer
Leidos
Doha, Qatar
منذ 5 يوم
source : drjobs.ae
  • Using various strategies andtools to provide effective solutions to customers'concerns.
  • Communicating with clients,engineers, and other technicians to ensure that services aredelivered effectively.
  • Promptly following upon service requests and providing customer feedback.
  • Monitoring equipment and machinery performance anddeveloping preventative maintenance measures.
  • Conducting quality assurance and safety checks on allequipment.
  • Delivering demonstrations to ensurethat customers are educated on safe and effective equipmentuse.
  • Providing recommendations about newfeatures and product improvements.
  • Monitoringinventory and reordering materials when needed.
  • Conducting research and attending workshops to remainabreast of industry developments.
  • Writingreports and presenting findings to Managers and Supervisors on aregular basis.
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