Bellman
Kempinski Hotels
قطر
منذ 2 يوم
source : tanqeeb

Bellman

The incumbent in this position is responsible for assisting the guests with their luggage upon arrival and departure according to our service standards in order to ensure guest satisfaction.

Kempinski Residences & Suites, Doha

Rising 62 storeys above the Arabian Gulf, the Kempinski Residences & Suites, Doha raises every benchmark set for luxury residences in Qatar.

The panoramic views are accented by floor to ceiling windows in all 370 lavishly appointed residences and suites, while handpicked furnishings and fine décor further add to the allure of Kempinski.

The Kempinski’s convenient location in the prestigious West Bay business district gives tenants immediate access to many of Doha’s attractions, while a choice of food and beverage outlets within the building and an exclusive leisure & wellness centre allow residents to indulge themselves without having to step out.

Key Responsibilities

  • Escort guests to their room. For first time guests, explain hotel services. In the room, provide further explanations on facilities to ensure guest comfort during the length of their stay.
  • For regular guests, if appropriate, maintain a friendly and caring conversation.

  • Welcome the guests upon their arrival in a friendly and caring manner according to the Kempinski standards and assist them with the delivery of their luggage to their room in an efficient and timely manner to ensure guest satisfaction.
  • Keep abreast on hotel products and services as well as on tourist and business traveling information that may be of any interest to our guests.
  • Handle guest requests in a polite and efficient manner; refer requests to relevant staff if needed to ensure customer satisfaction.
  • Follow up when necessary.

  • Collect luggage from guest rooms and keep them in a secure area until guest departure.
  • Maintain visibility in the lobby entrance area and offer assistance to guests when seeing them carrying their luggage on their own.
  • Upon requests, store guest luggage into the luggage storage room. Handles all luggage with care.
  • Maintain cleanliness and tidiness of luggage storage room.
  • Any other duties, which may be assigned to them from time to time as directed by their Supervisor or Manager.
  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
  • Desired Skills & Qualifications

  • Worked in the service industry
  • High School Graduate or equivalent, preferably with a specialization in Hotel / Restaurant
  • Ability to work and communicate in a multinational environment
  • Good physical condition
  • Positive and outgoing
  • About Kempinski

    Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage.

    We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests.

    And for our employees, we provide a stage on which they can flourish and realize their full potential.

    Embrace an experience as individual as you are!

    Sep 30, 2019

    قدِّم طلب ترشيحك
    أضف الى المفضلات
    إزالة من الإشارات المرجعية
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالضغط على "واصل" ، أعطي موافقة نيوفو على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـ نيوفو . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
    واصل
    استمارة الطلب